Privacy policy

Privacy Policy

ProfitScale
Effective Date: December 17, 2025

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

ProfitScale ("we," "us," or "our") does not share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

1. Information We Collect

Personal Information

Name

Email address

Phone number

Physical or business address (if provided)

Payment information when you make a purchase or request a quote

Opt-in records and timestamps for all communication channels (SMS, email, etc.)

Non-Personal Information

IP address

Browser type

Device information

Website usage patterns and analytics

Cookies and similar technologies

Customer Communication

Records of inquiries and service requests

Appointment details and preferences

Service history and feedback

2. How We Use Your Information

We use collected information to:

Provide, operate, and improve our marketing and consulting services

Process transactions and payments

Communicate with you regarding inquiries, appointments, follow-ups, and important updates

Enhance website functionality and user experience

Ensure security, fraud prevention, and compliance

Maintain records of your communication preferences and consent

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support communications, follow-ups to inquiries, and important updates.

Opt-In & Consent

You will only receive messages if you have explicitly opted in

We maintain timestamped records of all opt-in actions

We comply with the Telephone Consumer Protection Act (TCPA) and all applicable regulations

Opt-Out Instructions

You may cancel SMS notifications at any time by replying STOP

You will receive a final confirmation message

No further messages will be sent unless you re-opt in

Message Frequency & Content

Message frequency varies based on your interaction with our business

Messages are directly related to the services you have requested

We do not send promotional content without specific consent

Help & Support

Reply HELP for assistance

Or contact us at [email protected]

Carrier Information

Message and data rates may apply

Carriers are not liable for delayed or undelivered messages

Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors solely to support SMS delivery and customer service operations. All other use cases exclude SMS opt-in data and consent records, which are never shared.

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information.

We may share information with:

Service Providers

Third-party vendors that assist with operations such as payment processing, CRM systems, analytics, and appointment scheduling

SMS aggregators and providers solely for the purpose of delivering messages you have consented to receive

All service providers are contractually obligated to maintain confidentiality and data security.

Legal Compliance

When required by law, regulation, legal process, or valid governmental request

Business Transfers

In the event of a merger, acquisition, or sale of assets, your data remains protected under this Privacy Policy

All categories above exclude SMS opt-in and consent data, except where required for SMS delivery.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards, including:

Encryption of sensitive data

Secure access controls

Regular security assessments and system updates

Employee training on data protection

Incident response and breach notification procedures

While we take strong precautions, no system is completely secure.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Analyze site traffic and user behavior

Remember preferences

Improve website functionality and performance

Measure service effectiveness

You can control cookies through your browser settings. Disabling cookies may limit certain website features.

7. Your Rights & Choices

You have the right to:

Access, update, or delete your personal information

Opt out of marketing emails via the unsubscribe link

Opt out of SMS messages by replying STOP

Request information about how your data is processed

Withdraw consent at any time for future communications

To exercise these rights, contact us at [email protected].

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. This Privacy Policy applies only to information collected by ProfitScale.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The most current version will always be available on our website with the effective date.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact:

ProfitScale
Email: [email protected]

phone: 5085135476

229 Green Street, Brockton, Massachusetts,02301.USA

By using our website and services, you consent to this Privacy Policy.